About the Client

The Client is a leading chain of pizza restaurant in the United States with over 80 stores.

Services rendered:

  • Application Development, Testing & Maintenance

Technologies/Tools Used:

  • Net, Angular, PHP, SQL, Azure, Workday, VueJS, Mobile Apps

Industry:

  • Family Restaurant, Fast Food

Objective

In order to improve their existing processes, the client approached us to develop integrated restaurant management applications to manage end-to-end store operations. Since different stores had different types of menu, these applications were to be customizable for each of the stores. With over 80 stores in the US, we knew that would be the main focus of our efforts.

The following were their requirements:

  • The inventory for menu items and their banquet halls to be maintained by these applications.
  • The applications must support multi-language based on store locations and users.
  • Since the store deals with Dine-In as well as Delivery, the application must support both categories.
  • The inventory for menu items and their banquet halls to be maintained by these applications.
  • The applications must support multi language based on store locations and users. Since the store deals with Dine-In as well as Delivery, the application must support both categories.
  • It needs to be integrated with their existing POS. Support the application for maintenance and future enhancements.

Solution

Through thorough inspection of the client’s needs and current infrastructure, we were able to successfully provide the client with the following solutions. By analysing their requirements and their existing infrastructure, we proposed a cloud based integrated web applications to address all the requirements listed by client.

  • We successfully designed and developed a web based application hosted on AWS cloud.
  • The designed applications were multilingual, and had the option to place order for both in-store dining and online delivery.
  • The apps also supported booking of their banquet halls, which were sold as a package for parties.

Results

The solutions we provided helped the client not only improve their previous processes, but also helped gain significant efficiency in running their day-to-day operations. They were better able to serve and reach their customers in the changing landscape of tech.

The following were the results of this undertaking.

The apps were integrated for end-to-end store operations.
Their existing POS (NCR) was integrated along with their payment gateways.
The client was able to have a mobile-first approach to reach their customers and vice-versa.
Browser compatibilities were improved.Touch considerations were added to the user interface.
Performance vs. Mobility features were added.