Built for Delivery Where Change Becomes Real

AI is changing what is possible. But between ambition and outcome sits the hard part: legacy systems that were never built for this, operations that cannot afford to stop, compliance pressures that do not bend, and transaction volumes that leave no room for error. That is the messy middle, and that is exactly where we work.

For three decades, we have brought delivery discipline to environments where complexity is constant and outcomes matter. We help organizations navigate the distance between where they are today and where AI can take them without losing operational stability, trust, or control along the way.

Vision

Driven by Our Vision

To be the defining practitioner of Real-time Applied Decision Intelligence, the partner mid-market enterprises trust to keep their customer-facing operations performing, improving, and growing.

Vision image

Mission

Guided by Our Mission

To make customer-facing decisions smarter, faster, and more certain, delivering measurable outcomes for every business we serve.

Why This Mission. Why Now?

The category has lost its signal.

23 competitors. 12 identical claims. Transformation. AI-first. Cloud-native. When every firm sounds the same, buyers can’t choose, and they guess. Bandhan Technologies was built to give buyers a reason to be certain, not just hopeful.

The acquisition demands a new identity.

Genisys Group spent 30 years earning trust through delivery. The acquisition by Bandhan Group, a $2.5B institution trusted with millions of financial decisions, creates a structural shift. This is the moment to name what we have always practiced.

The mid-market buyer is underserved.

Enterprise firms sell perpetual reinvention to Fortune 500. AI platforms sell infrastructure without services. No one in the 23-player field combines a named discipline, operational provenance, integrated delivery, and institutional backing for the mid-market buyer.

Three Decades of Working Inside Complexity. Every Year Makes Us Better at Solving It.

1993
Founded in the UK by Sir Ashok Rabheru, the company began as a family-run value-added reseller
of hardware and software solutions. Built on a straightforward belief: Technology should solve
real business problems, not create new ones.
1995
Operations expanded to India, establishing what would become one of the company’s most important
delivery anchors. The Genisys name took root here, alongside a delivery culture built on
reliability, accountability, and long-term client relationships.
1998
A deliberate pivot into software services marked the beginning of a new chapter. The company
moved beyond reselling into building, taking on complex software delivery and business process
engagements that would shape its character for the next two decades.
2000
Expansion into the United States deepened the company’s global reach and opened access to a new
tier of client relationships. Cross-border delivery capability became a defining operational
strength, not a marketing claim.
2018
Twenty-five years since founding. By this point, Genisys Group had built a track record spanning
software services, BPO, digital marketing operations, staffing, and GCC delivery, serving
clients across the UK, US, and India through complex, high-volume engagements. A milestone not
just in years, but in the depth of what had been built and consistently delivered.
2024
A structural shift. Genisys Group was acquired by Bandhan Group, one of India’s most established
financial conglomerates, with approximately USD 2.5 billion in consolidated revenue, over 45
million customers, and nearly 80,000 employees. Bandhan Financial Services Ltd, through Bandhan
Financial Holdings Limited, brought institutional depth, long-term capital, and the credibility
that comes from operating complex, high-volume customer businesses at real scale. This was not
just a change of ownership. It was the foundation for a fundamentally different market position.
2025
Expansion into the UAE extended the company’s presence into one of the most active technology
and financial services markets in the region, reflecting the growing international ambition that
institutional backing now makes possible.
2026
Bandhan Technologies. A sharpened identity built on over three decades of building and running
customer-facing systems in complex operating environments. The company now operates under a
clear discipline: Applied Decision Intelligence. The practice of infusing AI into the
customer-facing systems where businesses and their customers make decisions, and then staying
accountable for the outcomes those systems produce.

Satish Subramaniam​

Executive Director & CEO

Satish has a rich 35+ years of experience in IT services, having worked with Wipro, Intelligroup, and NTT DATA, and consulted with organizations of different sizes. He has led global outsourcing, business transformation, enterprise applications, and consulting for Fortune 500 clients and startups. Satish specializes in scaling operations, talent development, and IT service delivery across Retail, Consumer Goods, Media, Life Sciences, and Healthcare/HealthTech, with an understanding of digital transformation, AI/ML, data, and ERP solutions.​

Biswambhar Kar​

Chief Financial Officer

Biswambhar Kar (Biswa) is a seasoned finance leader with over 18 years of global experience across Finance, Legal, and IT functions. A qualified Chartered Accountant, Cost Accountant, and alumnus of IIM Bangalore, Biswa has held leadership roles in Big 4 consulting firms and multinational corporations, specializing in building high-performing finance teams, M&A strategy, and fundraising.​

Amal Prabhu​

Chief Revenue Officer

Amal brings over 20 years of global experience across APAC, EMEA, and the Americas. He has a strong track record of delivering exceptional results by driving customer success and creating lasting value. His expertise spans industries such as BFSI, ENU, Hi-Tech, Manufacturing, Engineering, and construction. Before joining Bandhan Technologies, Amal was associated with Innominds, Wipro Technologies, and Bhawan Cybertek in key sales leadership roles.​

Ayesha Sultana​

Senior Vice President BPM & DMO

An outcome-driven leader with over 26 years of expertise in leading global business operations. With 26 years of experience in the service industry, Ayesha brings extensive expertise in global operations and strategic leadership. Throughout her career, she has successfully guided teams across diverse regions, ensuring the seamless delivery of high-quality services. Ayesha has a proven track record of managing complex global operations, developing innovative solutions, and fostering a culture of continuous improvement. Before joining Bandhan Technologies (formerly known as Genisys Group), she had worked with companies like HolidayIQ,24/7, and Janaagraha.​

Ashwini Agrawal

Chief Strategy and AI Officer

Ashwini has built and led high-performing teams, scaled businesses across geographies, and delivered impact for enterprises across the Data and AI value chain for 17+ years. With a strong foundation in BFSI and a diverse cross-industry background, he has successfully shaped businesses end-to-end from GTM, innovation, solutioning, to delivery. In his current role with Bandhan Technologies, he is building the BFSI vertical for the organization.​

Mani Mohan Sitaraman

Vice President Data & AI​

Mani leads the development of enterprise-grade AI and data platforms. His work centers on aligning technology with business objectives to deliver measurable impact and enable data-driven transformation. Throughout his career, he has played a key role in delivering tangible outcomes in the data and AI space for organizations and customers. He was associated with Prudential, Aditya Birla, Bank of America, and Wells Fargo during his two decades of experience​.

Mahesh K Hegde​

Vice President, Software Services

Mahesh has over 20+ years of experience in software delivery, Mahesh is recognized for building large-scale, high-impact technology practices and long-term customer engagements. A proven leader in driving growth through technology innovation, he has played a pivotal role in growing a differentiated IT services business in his previous organization, Sonata Software. ​

Jai Mohan​

AVP & Head of Marketing

Jai brings over 22+ years of global experience in driving growth through go-to-market strategy, ABM, Partnerships and Alliances, and digital demand generation for B2B technology and financial services brands. He has strong expertise across marketing, CLM, campaign management, product marketing, and brand strategy, along with experience managing P&L and leading high-performing teams. His domain experience spans IT/SaaS, EdTech, telecom, credit cards, microfinance, and lending, with a proven ability to deliver results in fast-paced environments. He has previously been associated with organizations such as Vodafone, Speridian Technologies, and HDFC Bank before joining Bandhan Technologies.​

Rahul Bose​

Vice President and Head of HR

With over 24 years of experience, Rahul serves as Vice President and Global Head of Human Resources at Genisys Group, where he leads strategic HR initiatives aligned with organizational goals and vision. He brings extensive expertise across HR business partnering, operations, talent acquisition, and learning and development, enabling him to effectively address both business and employee needs. Over the course of his career, Rahul has been associated with leading organizations such as Microsoft, Genpact, EY, and FADV. He has built and led high-performing HR teams across multiple disciplines and Centers of Excellence, driving impactful people strategies and organizational growth.​

Mr. Chandra Shekhar Ghosh

Chairman

Chandra Shekhar Ghosh is one of India’s most respected institution builders, with more than three decades of experience across microfinance, banking, and development finance. He founded Bandhan in 2001 and over the next decade and a half transformed it from a not-for-profit organisation into one of India’s leading financial institutions, making history as the first microfinance institution in India to receive a universal banking license.
He now serves as Chairman of Bandhan Group, a diversified institution present across three continents with a portfolio that includes Bandhan AMC, Bandhan Life, and Bandhan Technologies. As Chairman of Bandhan Technologies, he brings his commitment to governance, purpose-led institution building, and long-term value creation to the company’s next phase of growth.
Mr. Ghosh holds a master’s degree in Statistics and has attended the Strategic Leadership Program at Harvard Business School. His contributions have been recognized with numerous awards, including Banker of the Year by Business Standard, Indian of the Year by CNN-IBN, and Entrepreneur of the Year by The Economic Times.

Mr. Arvind Agrawal

Managing Director

Arvind Agrawal is a distinguished financial leader with nearly three decades of experience across business development, corporate finance, and strategic decision-making. He currently serves as Managing Director of Bandhan Financial Services Limited. Over the course of his career, Mr. Agrawal has held senior leadership roles at some of India’s most recognized organizations, including HT Media, Future Group, Neo Sports (Nimbus Group), PepsiCo, and Star TV. He has a strong track record in fund-raising, large-scale investment deals, and driving business growth across complex, high-stakes environments. He brings to Bandhan Technologies a depth of strategic and financial expertise that strengthens the company’s institutional foundation and governance. Mr. Agrawal is a Fellow Member of the Institute of Cost and Management Accountants of India and holds a Bachelor’s degree in Commerce from the University of Lucknow.

Mr. Joydeep Datta Gupta

Independent Director

Joydeep Datta Gupta is a seasoned corporate leader and Chartered Accountant with over three decades of experience in business process, technology, and risk management.
He spent 17 years at Deloitte Touche Tohmatsu India as a Senior Director and Partner, and previously served as Executive Director at PricewaterhouseCoopers. During his consulting career, he headed Technology Consulting in South Asia and served as Chief Operating Officer for the Consulting business, giving him deep expertise at the intersection of technology and enterprise operations.
He brings to Bandhan Technologies a wealth of governance experience and strategic insight drawn from decades of senior leadership across India’s most respected professional services firms.

Sushma Rajagopalan

Independent Director

Joydeep Datta Gupta is a seasoned corporate leader and Chartered Accountant with over three decades of experience in business process, technology, and risk management.
He spent 17 years at Deloitte Touche Tohmatsu India as a Senior Director and Partner, and previously served as Executive Director at PricewaterhouseCoopers. During his consulting career, he headed Technology Consulting in South Asia and served as Chief Operating Officer for the Consulting business, giving him deep expertise at the intersection of technology and enterprise operations.
He brings to Bandhan Technologies a wealth of governance experience and strategic insight drawn from decades of senior leadership across India’s most respected professional services firms.